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Get In Touch
Locations
SUPPORT:
+44 (0)207 030 3999
SALES:
+44 (0)207 030 3777
GENERAL ENQUIRIES:
+44 (0)207 030 3333
CAREERS:
+44 (0)207 030 3222

Find out why we are an award winning, market leading IT support company.

In a Nutshell

From the people behind the scenes to the numerous awards we've received.

How IT Lab has managed to optimise service to deliver seamless support, IT projects and consultancy.

The 3P's
People

The best people, motivated and equipped to provide great service.

Process

Our processes ensure the consistent delivery of high quality service.

Platform

A state of the art technical platform to maintain service excellence.

Delivering the very best technology through our partnerships with the leading innovators and providers in the market.

Partners
Solutions

Cutting edge solutions from the industry's leading providers.

Infrastructure

And the very best hardware and technology from the leading innovators.

Platform
Service Automation - Kaseya

The versatile core of our support service, Kaseya enables us to access, monitor, manage, upgrade, secure, patch and fix your network.

Service Management - Autotask

Autotask is at the centre of everything we do, integrating and coordinating all our activities from technical support through to accounts.

Monitoring Cloud - Zabbix & Kaseya

Our comprehensive cloud hosted and cloud enabled monitoring solution delivers deep insight, automated response and rapid escalation.

Our Network

Redundantly connected world class data centres with Tier III resilience and Tier 1 connectivity.

IT the way you need it – Providing individually tailored, specific IT support and managed services.

By Size

Solutions and business models to suit all organisations.

By Challenge

Are you thinking what we’re thinking?

By Sector

Everyone is welcome but which sectors do we work with most?

Support Services
Support 2.0

Delivering a complete outsourced IT department.

IT Manager Support (ITMS)

Complementing and supporting your in-house IT team.

FixLab

A range of flexible IT options for small businesses and startups.

CloudLab
Cloud Consultancy

We help you to understand the opportunities in cloud and how to take advantage of them.

Cloud & Hosting

A range of cutting edge Cloud hosting solutions.

Cloud Applications

The best Cloud applications to revolutionise your business.

LinkLab
Data Services

Market leading network services backed by expert support.

Voice Services

Hosted IP communication solutions with smart overlay applications.

Consultancy Services

Professional services delivered by expert consultants.

Managed Security

Managed security services to protect your business.

CodeLab

Improved data management with our database solutions.

  • On-Demand Managed IT For Your Business "Responsiveness, depth of technical knowledge and 24 hour availability, IT Lab provides real value."
    Nigel Lingwood, Group Finance Director, Diploma Plc.     Learn about Support 2.0
  • On-Demand Managed IT For Your Business "I think we were very lucky to find such a capable company on our doorstep."
    Mark Hawkins, Technology Manager, Merlin.     Learn about ITMS Support
  • On-Demand Managed IT For Your Business "We have worked with IT Lab for many years - they are efficient, friendly and capable."
    Kirsty Tikerpae, Office Manager, Inflexion Private Equity Partners LLP.     Learn about Support 2.0
  • On-Demand Managed IT For Your Business "We don't need to worry about our local area network and user support - IT Lab does a great job!" Rami Shakra, IT Manager, Save The Children, and Ben Rennis, Client Advocate. Learn about ITMS Support

On-Demand Managed IT For Your Business

Our secret to delivering service excellence
Our secret to delivering service excellence

By combining our 3P’s approach with our trademark Service Obsession, we can consistently deliver award winning, industry leading outsourced IT and strategic services.

Read More!

Tailored support solutions for every business

Tailored support solutions for every business

Browse our comprehensive support services, from Support 2.0 to FixLab, specially tailored to suit the varying demands of modern day businesses.

Read More!
CloudLab helps you navigate the cloud
CloudLab helps you navigate the cloud

Our Cloud offering is truly full service, bringing you the best in cloud computing allied to a full suite of ground based IT services – whether it’s on the cloud or on the ground.

Read More!
Innovation Off The Shelf ™

Making sure you get the very best solutions on the market, while we concentrate on delivering excellent service.

Find Out More!
  • Consultancy, hosting, management, training and 24/7 support from a Microsoft Gold Partner.
  • We are a proud member of the Apple Consultants Network with a dedicated Mac desk ready to help.
  • Service & solution provider for VMware, the market leading hypervisor for enterprise.
  • Powerful and versatile cloud based communication and collaboration tools for business.
  • As a Cisco Registered Partner, our clients get the best deals, services and support.
  • A market leading portfolio of security gateways and complementary products.
  • Benefit from our long standing partnership with Dell for procurement and support.
  • As an HP Preferred Partner, we provide HP's full range of infrastructure, PC and access devices.
  • A provider of reliable, high-quality products and services worldwide.
  • Market leading email security, continuity and archiving solutions.
  • Delivering Citrix virtualisation solutions, including hosted desktops and applications.
  • A range of flexible, cost effective shared cloud solutions from cloud specialist Rise.
  • A leading pan European data connectivity, infrastructure and services supplier.
  • An innovative and experienced supplier of cutting edge Ethernet solutions and applications.
  • Wireless, microwave and fiber connectivity delivered by a flexible and committed local supplier.
  • The hub of our case management system, ensuring the consistent delivery of service excellence.
  • A cutting edge, multi award winning managed services platform deployed on over 1 million machines worldwide.
  • Enterprise grade open source, agent-less performance monitoring solution.

Every day over 10,000 people depend on our services to get their jobs done.
SLA Dashboard:

Overall SLA Hit

Critical SLA Hit

Standard SLA Hit

 

Stats updated as of Q4 2012, to find out more click here.

Ways to Connect:

Get in Touch:
T: +44 (0)207 030 3777
Legal Info:
The IT Lab Group Companies:

© 2013 IT Lab Limited. All rights reserved.

CLOSE Call Us Support:

T: +44 (0)207 030 3999

FixLab:

T: +44 (0)207 030 3555

Sales:

T: +44 (0)207 030 3777

General Enquiries:

T: +44 (0)207 030 3333

Careers:

T: +44 (0)207 030 3222

CLOSE Live Chat IT Lab Live Sales Assistance
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