Hassle-free access to corporate class IT services on a pay-as-you-go basis


I want to work with a professional IT company but don't want the expense of a contract - just support and advice on demand.

IT Lab Direct offers your company corporate class IT Support services at SME friendly prices without the hassle of a contract and delivered with Service Obsession™!

Prepaid packs of minutes will give you full access to rapid response support, as and when you need it.

As an IT Lab Direct client you will also get access to the entire range of smart managed services provided by IT Lab.


I still want the best help available - my data is critical to my business.

IT Lab Direct is a specialised department within IT Lab, the UKs fastest growing provider of SME support services.

You will get access to the same enterprise class team of fully certified engineers and specialists as our contracted clients, but on your own terms.

With ‘a la carte’ projects to build the perfect network and minute packs for support on demand - IT Lab Direct is the flexible, affordable, full service IT Dept for your business.


I hate it when my suppliers blame each other for problems - I want to make one phone call and know the issue will go away.

With IT Lab Direct you will have access to your very own Client Advocate.

The role of the Client Advocate is to relentlessly chase your problem until it is resolved – no matter where the fault lies.

We break the blame game and give you a one phone call solution to any problem so that you can get on with your business.

This is but one part of your own dedicated IT Team, designed to cater to all of your needs. We call these teams ‘Stripes’, click here to find out more.

Contact us on 0845 359 0055 to find out more.