Unified Email Management Overview
A market leading email management system that integrates security, business continuity, archiving, ediscovery and administration functions into one streamlined cloud based solution. Easy to deploy and manage, with seamless integration into MS Outlook and fully integrated anti-spam, security and disaster recovery capabilities, Mimecast Unified Email Management replaces the need for traditional email software and potentially problematic physical infrastructure.
Mimecast’s Unified Email Management scales dynamically to accommodate new users and larger volumes of email, and can be adapted to meet evolving regulatory requirements for archiving and ediscovery.
IT Lab was voted ”Mimecast Technical Partner of the Year” for 2011 and 2012 in recognition of our exceptional work promoting and supporting Unified Email Management.
Security
Mimecast’s remotely hosted Secure Email Gateway filters all incoming and outgoing email traffic, with guaranteed protection against 100% of viruses and 98% of spam. It also provides protection against phishing and denial of service attacks. All email is encrypted prior to transmission, with email integrity and privacy further enhanced by role based access controls and discrete privilege levels. Content detection definitions can be configured to identify and block outgoing email containing sensitive data such as bank account or credit card details.
Business Continuity
Built in mirroring and redundancy provide 100% availability for email and calendar services, with access automatically and seamlessly switched via an MS Outlook add-on, secure webmail or mobile devices in the event of Mail Server failure. With the disruption over, email is automatically synchronised across all platforms.
Archiving & Search
All email is automatically encrypted and archived in real time. Users and admins can access archives via Outlook, webmail or mobile devices with real-time search of every email ever sent. Tamper proof and secure, archives provide a robust chain of custody for ediscovery and compliance checks.
System & Policy Management
The Admin Console allows monitoring and management of all aspects of the system, providing extensive, granular policy controls across all services. Security policies include email encryption, content and attachment control, Data Leak Prevention and large attachment handling (strip & link).
Archiving controls include granular retention policies, federated archive search tools, ediscovery case management and litigation holds, as well as extensive mailbox and storage management tools like folder structure replication and stubbing.
The Admin Console also provides transparency over email flows, with track and trace tools for rapidly solving delivery problems and proving delivery or receipt if required. Auditing and logging is in-built, with access controlled by a role based privilege system.
Support & Training
As ”Mimecast Technical Partner of the Year” for 2011 and 2012 our experienced helpdesk staff can provide full support during deployment and everyday use. Seamless integration with Outlook minimises the need for user training, but orientation and training courses can be provided for admins.
